FAQs

1. What is Cruick?
Cruick is a premium home décor and furniture brand specializing in high-quality egg chairs designed for comfort, durability, and modern living. Our products are made to elevate indoor and outdoor spaces with timeless style.

2. Do you offer nationwide or worldwide shipping?
Yes. We offer nationwide shipping, and selected international shipping options may be available. Shipping availability and costs are shown at checkout based on your location.

3. How long does delivery take?
Delivery usually takes 6–10 business days, depending on your city and product availability. Once your order is dispatched, you’ll receive tracking details.

4. What payment methods do you accept?
We accept major payment methods including credit/debit cards, bank transfers, and other secure online payment options available at checkout.

5. Can I change or cancel my order after placing it?
Orders can be modified or canceled within a limited time after confirmation. Contact our support team as soon as possible to request changes.

6. What is your return and exchange policy?
We offer returns or exchanges within 30 days of delivery, provided the egg chair is unused, undamaged, and returned in its original packaging. Custom or assembled items may not be eligible.

7. How can I contact Cruick customer support?
You can reach our support team through the Contact Us page on our website or via our official customer support email.

8. Is my personal and payment information secure?
Absolutely. We use encrypted payment gateways and strict privacy measures to keep your personal and financial information safe.

9. Do you offer discounts or promotions?
Yes. Cruick regularly offers seasonal discounts and special promotions. Subscribe to our updates or visit our homepage to stay informed.

10. How can I track my order?
Once your order ships, you’ll receive a tracking link via email or SMS so you can follow your delivery in real time.

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